Cancellation Policy

Terms & Conditions

* Information for 17th December 2021 unvaccinated restrictions at bottom of page

Cancellation Policy

Cancellations made by guest prior to departure date will incur a cancellation fee:

– Cancellations 48+ hours prior to departure – 10% Cancellation Fee
– Cancellations 24 – 48 hours prior to departure – 20% Cancellation Fee
– Cancellation or No Show on day of tour – 100% Non-refundable
– Cancellations made by 1770 LARC! Tours for unforeseen circumstances are fully refundable.

For reservations during 26 Dec – 4 Jan: Cancellations made within 48 hours of departure – 100% non-refundable;
Cancellations outside 48 hours – 20% cancellation fee.

Extenuating circumstances that require 1770 LARC! Tours or guest/s to cancel tours would result in credit vouchers issued for future travel. This policy relates to pandemics including COVID-19 and other extenuating circumstances. If you are unwell on your tour day you cannot travel. Community safety and peace of mind is paramount to 1770 LARC! Tours.

Child rate 4 -14
Infant 0 – 3
Student – Valid Australian Student ID Holder
Concession – Valid Australian Seniors Card Holder

DUE TO AUSTRALIAN BUILDING STANDARDS CHILDREN UNDER 8 YEARS OLD ARE NOT PERMITTED TO ENTER BUSTARD HEAD LIGHTHOUSE.

**NOTE: All our tours have minimum guest participation requirements and may be cancelled/transferred depending on the number of guests participating. In this event best efforts will be made to provide advance notice.

Last updated and 7th December 2021

 

17 December 2021 – Unvaccinated Restrictions Cancellation

The official Queensland Health Direction has been finalised. Starting from 17 December 2021 it will be mandatory for all adults (over the age of 16 years) to be double vaccinated for COVID-19 to visit certain establishments. Our 1770 LARC! Tours excursions fall under this directive.

It goes against the ethos of our business to exclude any individuals from participating in our tours. We respect people’s choices and we will be offering 100% refund to any guests who have made a reservation for a tour departing after the 17 December 2021 and needs to cancel due to the restrictions. Providing that sufficient notice* is given.

* Sufficient notice meaning –  notifying us of your cancellation 7 or more days prior to your scheduled departure date.

Our regular cancellation policy applies to cancellations with less than 7 days notice.

– Cancellations 48+ hours prior to departure – 10% Cancellation Fee
– Cancellations 24 – 48 hours prior to departure – 20% Cancellation Fee
– Cancellation or No Show on day of tour – 100% Non-refundable

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